Give every team member the right level of access. From shop owner to front-counter staff, everyone works from the same data.
Team features require the Annual tier ($199.99/year). Each team member signs in with their own email and password, giving everyone a unique identity for audit trails and permissions.
You can also sign in via the web app at app.stringstheoryinv.com/login using the same credentials.
Each user account is tied to one organization. If you work with multiple shops, each shop has its own Annual subscription and user accounts. Data is completely isolated between organizations.
StringsTheory has four built-in roles that control what each team member can see and do. Roles are assigned by an Admin when creating or editing a user account.
| Capability | Admin | Manager | User | Viewer |
|---|---|---|---|---|
| View all data | Yes | Yes | Yes | Yes |
| Create / edit / delete inventory | Yes | Yes | Yes | — |
| Create / edit / delete work orders | Yes | Yes | Yes | — |
| Create / edit / delete customers | Yes | Yes | Yes | — |
| BOM & Production | Yes | Yes | Yes | — |
| COGS Reports | Yes | Yes | — | — |
| Integration settings | Yes | Yes | — | — |
| User management | Yes | — | — | — |
| App settings & configuration | Yes | — | — | — |
| Send announcements | Yes | — | — | — |
Start with the principle of least privilege. Give new team members the User role, then upgrade to Manager if they need access to reports and integrations. Keep Admin for shop owners only.
Admins can invite new team members using token-based invitation links. Each link is single-use and expires after a set period for security.
Invitation links expire after a limited time for security. If a link expires before the recipient uses it, simply generate a new one. Each link can only be used once -- sharing the same link with two people won't work.
On iPad, your team member can open the invitation link directly in Safari. It will redirect them to create their account, and they can then sign in from the StringsTheory app.
Admins have full control over every user account in the organization. All management tasks are accessed through Settings → Team.
Prefer deactivation over deletion. If a technician leaves your shop but might return, deactivating their account keeps everything intact. You can always delete later if needed.
Every team member manages their own password. StringsTheory provides standard forgot-password and change-password flows.
Changing your password:
Forgot password:
Password reset emails are sent to the email address on file. If a team member no longer has access to their email, an Admin can manually reset their password from Settings → Team.
Admins can broadcast messages to every user in the organization using server-pushed announcement banners. These appear as colored banners at the top of the app and are a great way to communicate important updates to your whole team at once.
Announcement banners are delivered through the cloud sync system. Team members who are currently offline will see the banner the next time their device connects and syncs.
Use announcements for time-sensitive shop communications: holiday hours, urgent stock alerts, policy changes, or reminders about upcoming events. It's faster than sending individual texts and ensures everyone on the team sees the same message.